BPO Services

The concept of BPO emerged when the market become more price sensitive and competitive. By outsourcing business operation the organizations can get the price advantage and the same can be passed to their customers. We have understood the importance of business operations of our clients and give them quality service. We capitalize on our experience and technology to provide unmatched service. The services would include

Back office Processes – The entire business operation or certain divisions of operations is outsourced. Typically departments like Administration, HR Services, Marketing, Accounts & Finance, Data processing, Back Office Operations, Web Related Services and Customer Services can be outsourced.

Even though the operation is setup miles away, the client has full accessibility to monitor their work. Reporting, prioritization, allocation of work can be done in real time thus enable to clients’ to co-ordinate without any problem.

We give the flexibility of working as per client’s required timings and days makes the operation successful. Communication is shared online using chat, email, voice and video conferencing.

We also provide operation specific outsourcing services such as
Accounts & Finance
Invoicing, Billing, payables Mgmt., collections etc.

HR Services
Recruitment, PMS, Welfare, Payroll, employer services, Surveys etc.

Data processing
Claims processing, Third party verification, Content Management

Marketing
Marketing support, sales co-ordination, lead generation etc.

Customer Services
Voice and Non-voice based customer support.

Back Office Services
Full fledged back office support for all core and non core business functions.

Web Related Services
Content Writing, Web Page Designing, SEO and Link Exchange.